HnP Claim Care is a specialist revenue cycle firm for intraoperative neuromonitoring, ambulatory EEG, and complex out-of-network surgical claims. Twenty-five years in diagnostic medicine, working the claims most billers hand back: clean coding, denials, appeals, open negotiation, and federal IDR.
No obligation. We look at your denials before we ever talk about a rate.
The work in the operating room is only half of it. The other half is proving it: in the right codes, with the right documentation, inside the payer's deadlines.
Neuromonitoring is not a specialty most billing companies staff for. So they work it like any other claim, watch it underpay, and write the difference off as the cost of doing business. You never see the number. Here is where it actually goes.
The No Surprises Act replaced balance billing with a federal dispute process. It is winnable. But it is a calendar, an evidence package, and a single best offer. We run it as routine work, not as an escalation.
Clean claim goes out. The payer issues an initial payment or a notice of denial: the event that starts everything after it.
A fixed negotiation window opens. Most claims should settle here, and the ones that do settle faster and cheaper than arbitration.
If it doesn't settle, initiation is a narrow window measured in business days. This is the deadline most practices miss.
A certified entity is selected and both sides submit one number with supporting evidence. The case is won or lost in this package.
The arbiter picks one offer: yours or theirs. No splitting the difference. The losing side carries the fee.
You're shopping on rate alone. Cheap billing is the most expensive thing in this specialty.
You want us to bill whatever gets put in front of us. We won't send out a claim the record doesn't support.
You'd rather hear a comfortable number than a real one. We'll tell you when your A/R isn't collectible.
If none of that scared you off, we'll get along fine.
Our IONM denials sat untouched for months before HnP took over. They rebuilt the appeal file, took two of our cases through federal IDR, and recovered payments we had written off.
“I started out as a licensed lab technician. I learned to code because I got tired of watching good clinical work get denied over bad paperwork. Twenty-five years later I own this firm, my family works in it, and I still read the hard claims myself. That isn't a marketing line: it's why nothing leaves this office I wouldn't put my name on.”
Our CEO started as a lab technician. Nobody here is stuck where they came in. If you're careful, honest, and willing to learn a specialty most people avoid, we'd like to meet you.
No cost, no commitment, no contract to sign first. We'll review them, tell you what went wrong, and show you what we'd do differently. If the answer is “nothing”, we'll tell you that too.
Specialist revenue cycle management for intraoperative neuromonitoring, ambulatory EEG, and out-of-network surgical claims.